Shipping policy
Shipping Policy
Thank you for shopping with The Styled Collection. Please read this policy carefully so you know what to expect when ordering, especially for pre-order items.
Pre-Order Items
Some products in our shop are available for pre-order before they are in stock and ready to ship. Pre-order items are clearly labeled in the product title with a PRE-ORDER designation and an estimated ship date (for example, PRE-ORDER • 11.14 or PRE-ORDER • 11.21).
The date shown in the product title is our current estimated dispatch date — the date we expect to begin shipping that item. This is not a guaranteed delivery date. Actual delivery will depend on your location and the shipping carrier's transit times once the order leaves our warehouse.
Pre-Order Dispatch Timing
We work hard to meet every estimated ship date shown at the time of purchase. Orders for pre-order items will be dispatched on or around the date indicated in the product title. If your order contains more than one pre-order item, the entire order will ship when the pre-order items are ready.
Pre-Order Date Changes
Pre-order dates are estimates and may shift due to circumstances beyond our control, including production delays, supplier lead times, or logistics disruptions. If your estimated ship date changes, we will notify you by email at the address on file for your order. We appreciate your patience and understanding.
Orders With Pre-Order Items
If your order contains a pre-order item, the entire order will ship together when the pre-order item is ready. In-stock items in the same order will not ship ahead of the pre-order item. If you would like your in-stock items to ship when they are ready, please place two separate orders: one for in-stock items and one for pre-order items. If your order includes pre-order items with different estimated dispatch dates, the order will ship when all items are ready.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use that tracking number to monitor your delivery through the carrier's website. Please allow up to 24 hours after receiving your tracking number for tracking information to update.
Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible at cs@styledcollection.com. We can only accommodate address changes before an order has been dispatched. Once a shipment is in transit, we are unable to redirect packages.
Delivery Timeframes
We do not guarantee specific delivery dates. Transit times vary by carrier, destination, and factors outside our control such as weather events and carrier delays. Estimated dispatch dates for pre-order items reflect when we expect to ship, not when you will receive your order.
Questions?
If you have any questions about your order, shipping status, or pre-order timeline, please reach out to our customer support team at cs@styledcollection.com. We're happy to help.